Product Disclaimer: Important Product Compatibility and Usage Information. Last Updated: September 1, 2026.
This Product Disclaimer is provided for general website information and should be read together with our Terms of Use, Privacy Policy, Shipping Policy, Return Policy, and any product-specific notices displayed at checkout or on the applicable product page.
Please review this Product Disclaimer before purchasing or using MobileMatrix products. By purchasing, installing, or using our products, you acknowledge that product compatibility, appearance, availability, and use may be subject to the limitations described below.
Company Information:
MobileMatrix™
PO Box 2225
Union City, CA 94587
Phone: (469) 200-0005
Email: info@mobilepromatrix.com
Website: https://mobilepromatrix.com/
1. Product Compatibility MobileMatrix products are designed to work with a wide range of mobile devices, but compatibility may vary by device model, software version, region, manufacturer specifications, and product configuration. Before purchasing, review the product description and any listed compatibility information for your specific device.
If you are unsure whether a product is compatible with your device, contact us at info@mobilepromatrix.com before placing your order.
Some products may be subject to region-specific laws, import rules, carrier requirements, or technical standards. It is the customer's responsibility to confirm that a product may be lawfully purchased, imported, installed, and used in the customer's location.
2. Third-Party Brand References Any references to brand names such as Apple, Samsung, Google, or other manufacturers are for compatibility description purposes only. MobileMatrix is not affiliated with, endorsed by, or sponsored by these companies.
All third-party trademarks are the property of their respective owners.
3. Product Images We make reasonable efforts to display product images and descriptions accurately. However, actual colors, dimensions, packaging, included accessories, labels, and product appearance may vary due to photographic lighting, monitor settings, supplier updates, manufacturing changes, or packaging revisions.
Product specifications are subject to change without notice. We recommend reviewing the specifications on the product page before purchasing.
4. Charging and Power Products Use charging and power products only as directed and only with compatible devices, cables, adapters, outlets, and power sources. Do not use damaged, frayed, wet, overheated, or modified cables or chargers. MobileMatrix is not liable for damage to devices, property, or data caused by misuse of our charging products, including use with non-compatible power sources, unsafe charging conditions, or exposure to moisture.
Always follow the manufacturer's safety guidelines for your device when using third-party accessories.
Installation, mounting, or application of any accessory is performed at the customer's own risk. Follow all product instructions carefully, clean and prepare surfaces as directed, and discontinue installation if the product does not fit securely or appears incompatible with the device.
5. No Professional Advice Content on the Site, including blog posts, product descriptions, product guides, compatibility notes, and support materials, is provided for general informational purposes only. It does not constitute professional, technical, repair, installation, safety, or legal advice.
6. Product Availability Product availability is subject to change. If an item you ordered is out of stock or discontinued, we will notify you and offer a comparable alternative or a full refund.
7. Health and Safety Warnings Some MobileMatrix products contain batteries or small parts that may pose health or safety risks if mishandled. Read all product packaging and safety warnings before use.
Battery Safety: Do not expose batteries to extreme heat, direct sunlight, moisture, fire, or charging conditions not recommended by the manufacturer. Do not attempt to disassemble, puncture, crush, bend, short-circuit, or modify batteries. Discontinue use immediately if a battery swells, leaks, emits unusual heat or odor, changes shape, or shows signs of damage. Dispose of batteries according to local regulations — do not throw them in household trash.
Choking Hazard: Some products contain small parts and are not suitable for children under 3 years of age. Keep small parts away from infants and young children.
Hearing Safety: Prolonged exposure to high volume levels through headphones or earbuds may cause hearing damage. Follow volume guidelines provided by your device manufacturer.
8. California Proposition 65 Warning Some MobileMatrix products may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. Where applicable, a Proposition 65 warning is included on the product page or packaging.
This warning is provided in compliance with California law and does not mean the product is unsafe when used as intended. For more information, visit www.P65Warnings.ca.gov.
9. External Links The Site may contain links to third-party websites, including manufacturer websites, carrier pages, or other resources. These links are provided for your convenience and do not imply endorsement or affiliation.
MobileMatrix is not responsible for the content, accuracy, privacy practices, or reliability of any third-party website. Visiting linked sites is at your own risk.
10. User-Generated Content The Site may display product reviews, ratings, or other content submitted by users. These opinions are those of the individual authors and do not represent the views of MobileMatrix.
MobileMatrix does not guarantee the accuracy, completeness, or reliability of user-generated content. We reserve the right to remove or edit content that is inaccurate, misleading, or violates our policies.
Order confirmation emails acknowledge receipt of an order but do not guarantee acceptance, availability, pricing accuracy, or shipment. We reserve the right to decline, cancel, or limit any order where required by law, due to suspected fraud or misuse, or because of product availability, pricing, or listing errors.
11. Pricing and Typographical Errors Despite our best efforts, pricing errors or typographical mistakes may occur. MobileMatrix reserves the right to correct any errors and to cancel or modify orders affected by such errors, even after an order has been confirmed.
If you are charged an incorrect price, we will notify you and offer the option to confirm the order at the correct price or receive a full refund.
12. Limitation of Damages to Devices MobileMatrix accessories are designed to be compatible with a wide range of devices, but we cannot guarantee compatibility with every device or configuration. MobileMatrix is not liable for damage to your device, data loss, or loss of functionality resulting from the use of our products.
Always back up your data before installing or using any accessory. If you experience issues, discontinue use and contact us at info@mobilepromatrix.com for assistance.
Questions? If you have questions about this Product Disclaimer or product compatibility before placing an order, contact MobileMatrix at info@mobilepromatrix.com.
© 2026 MobileMatrix™. All rights reserved. MobileMatrix™, PowerMatrix™, and AudioMatrix™ and their respective logos are trademarks of MobileMatrix.